In crisis? Call or text 988 · Dial 211 for urgent local help · Emergencies: 911

988 Suicide & Crisis Lifeline

Last updated August 2026

Call or text 988 and a trained crisis counselor answers, any hour, any day. You can also chat at 988lifeline.org. It is free and confidential. No insurance, no ID, no diagnosis needed. To text, just send any message to 988.

You do not have to be suicidal to reach out. Money stress, substance use, loneliness, a bad breakup, or just being unable to stop crying are all reasons enough. Counselors also talk with worried friends and family members all the time. Calling about someone you love is a normal use of the line.

Here is what actually happens. A counselor listens, asks a few safety questions, and talks through the moment with you, judgment-free. You set the pace and share only what you want. For most people, the situation is worked through right on the call, text, or chat. Nobody is dispatched to your door unless there is an immediate physical danger, and then the counselor loops in 911.

There are direct doors for specific needs. Spanish speakers: press 2 after calling, or text the word AYUDA to 988. Veterans and service members: press 1 to reach the Veterans Crisis Line. Deaf and hard of hearing: use ASL videophone, dial 711 then 988, or use text and chat.

Know which number fits which moment. Immediate physical danger: 911. Emotional crisis: 988. Practical crisis, like no food or a shut-off notice: 211. In Kern County, CA, a local line also runs alongside 988 at (800) 991-5272 with mobile crisis teams.

Phone 988

Help available in English and Spanish.

Official site →

Updated August 2026 Program details can change — confirm with the program directly.

Who qualifies

  • Available to everyone

You may qualify. The program makes the final decision.

How to apply

  1. 1

    Call 988, text any message to 988, or chat at 988lifeline.org. All three run day and night.

  2. 2

    For Spanish, press 2 on a call or text AYUDA. Veterans press 1.

  3. 3

    Say what is going on, at your own pace. The counselor listens and works through it with you.

  4. 4

    Share only what you want. No name, insurance, or diagnosis is required.

  5. 5

    If you are calling about someone else, say so. Counselors help worried family and friends figure out what to do next.

What the application looks like

The 988 Suicide and Crisis Lifeline homepage.
988lifeline.org, the crisis line. Captured August 2026.

Common questions

Can I text 988 instead of calling?

Yes. Text any message to 988, or chat online at 988lifeline.org. Both run around the clock, like the phone line.

Will police show up if I call 988?

Almost never. Most situations are de-escalated right on the call, text, or chat. Counselors contact 911 only for an immediate physical safety threat.

Do I have to be suicidal to use 988?

No. Emotional distress of any kind counts: money worries, substance use, loneliness, relationship stress. If it feels like too much, that is enough reason.

Is 988 available in Spanish?

Yes. Press 2 after calling 988, or text the word AYUDA to 988 to reach a Spanish-speaking counselor.

I'm a veteran. Is there a direct line?

Yes. Call 988 and press 1 to reach the Veterans Crisis Line for veterans, service members, and their families.

What does a 988 call cost?

Nothing. It is free and confidential, and no records of your call are released.

Not sure this is the right program for your situation?

See all United States (federal programs) programs →

Free · Private · No account needed