Alaska 2-1-1

When you do not know which Alaska program to call, dial 2-1-1. It is a free, confidential statewide service that connects you with the programs and services that best fit your needs. You reach it by dialing 2-1-1 from any Alaska phone, or by calling 1-800-478-2221. You can also search online at alaska211.org.

The service is run by United Way of Anchorage. It is free and confidential, and language interpretation is available, so you can get help in the language you are most comfortable with. There is no income test to call.

Alaska 2-1-1 connects people to help across many needs. That includes housing, utilities, food, health care, and crisis support. Instead of you calling program after program, a referral specialist points you to the local agencies and funds that can help with your situation.

The hours are set, so plan your call. Alaska 2-1-1 is open Monday through Friday, 8:30 a.m. to 5 p.m. If you reach it outside those hours, use the online search at alaska211.org to look up resources on your own.

Know what 2-1-1 is and is not. It refers you to help; it does not pay your bills itself. The value is that it keeps track of which local agencies and funds have money or open intake right now, which can change from month to month.

Pair 2-1-1 with the main front doors for state help. Use the Alaska Connect portal for SNAP, cash, and Medicaid, and call Alaska Legal Services at 1-888-478-2572 for civil legal problems like eviction. When you call 2-1-1, have your community and a one-sentence version of your need ready.