In crisis? Call or text 988 · Dial 211 for urgent local help · Emergencies: 911

Aloha United Way 211 Hawaii

Last updated August 2026

When you do not know which Hawaii program to call, dial 2-1-1. This is the Aloha United Way 211 helpline, Hawaii's only statewide helpline. It is free and confidential, and it connects you with more than 4,000 local health and human-service resources. You can reach a live specialist by dialing 2-1-1, or calling 808-275-2000, or the toll-free line 1-877-275-6569.

There is more than one way to reach out. You can text the word Help to 877-275-6569, or use Live Chat from 7am to 10pm, seven days a week. You can also email the team, or search the resource database yourself any time, 24 hours a day, at search.auw211.org.

The help covers the needs that pile up together: food, rent, utilities, healthcare, and more. Specialists find help based on what you need and where you live. To make that faster, have your zip code, age, and gender identity ready when you contact them.

It is open to everyone in Hawaii, with no income test. It works for both everyday questions and immediate emergencies. Whether you need a list of resources or urgent help, a specialist guides you.

Know what 211 is and is not. It connects you to local agencies and funds; it does not pay your bills itself. The value is knowing which agencies near you have money or open intake right now, which changes month to month.

Aloha United Way 211 also runs storm and disaster response pages, so it is a smart first call during a hurricane or flood. Pair it with the state front doors: pais.dhs.hawaii.gov for SNAP and cash help, and medical.mybenefits.hawaii.gov for Med-QUEST.

Phone 1-877-275-6569

Help available in English and Spanish.

Official site →

Updated August 2026 Program details can change — confirm with the program directly.

Who qualifies

  • Available to everyone in Hawaii. Dial 2-1-1, call or text 1-877-275-6569, or search at search.auw211.org

You may qualify. The program makes the final decision.

How to apply

  1. 1

    Dial 2-1-1 from any Hawaii phone, or call 808-275-2000 or 1-877-275-6569.

  2. 2

    To use another channel, text Help to 877-275-6569 or open Live Chat from 7am to 10pm.

  3. 3

    Have your zip code, age, and gender identity ready so specialists can match resources.

  4. 4

    Write down each referral's name, number, and hours.

  5. 5

    Search on your own any time, 24 hours a day, at search.auw211.org.

What the application looks like

The Aloha United Way 211 homepage.
auw211.org, the statewide helpline. Captured August 2026.

Common questions

Is Hawaii 211 free?

Yes, free and confidential, with no income test. Dial 2-1-1, call 808-275-2000 or 1-877-275-6569, text Help to 877-275-6569, or search at search.auw211.org.

What can 211 help with?

Food, rent, utilities, healthcare, and more, drawn from a database of over 4,000 local resources. It also runs storm and disaster response information.

When can I reach a person?

Live specialists answer by phone, and Live Chat runs 7am to 10pm, seven days a week. The online search is open 24 hours a day.

Can 211 pay my rent or utility bill?

No. It connects you to the local agencies and funds that can help, but it does not pay bills itself.

Not sure this is the right program for your situation?

See all Hawaii programs →

Free · Private · No account needed