Indiana 211
Last updated August 2026
When you do not know which Indiana program to call, dial 2-1-1. Indiana 211 connects Hoosiers to thousands of local health and human service agencies quickly and confidentially, and anyone can use it, with no eligibility rules or income standards. For immediate help, dial 2-1-1 or 1-866-211-9966.
Know the hours so you are not surprised. Call 2-1-1 Monday through Friday, 8 a.m. to 6 p.m., or text 898-211 Monday through Friday, 8 a.m. to 5 p.m. It is not a 24-hour phone line for everyday needs, so plan your call, or use the online search after hours.
The database is broad and practical: food, including pantries, meals, and formula; shelter and housing, including rent payment assistance, homeless shelters, and housing counseling; and financial help like utility payment assistance.
It also indexes crisis hotlines, health care, employment, legal aid, transportation, and disaster resources statewide, so one contact covers many needs.
Know what 211 is and is not. It refers; it does not pay bills itself. The value is knowing which local agencies and funds near you have money or open intake right now, which changes month to month. Indiana 211 is run by the state Family and Social Services Administration, and an online guided search lets you browse resources yourself.
Pair 211 with the statewide front doors: the FSSA Benefits Portal for SNAP, cash, and Medicaid, and your township trustee for emergency rent and utility help. For a suicidal or mental health crisis, call or text 988, the Suicide and Crisis Lifeline, any hour.
Phone 1-866-211-9966
Help available in English and Spanish.
Updated August 2026 Program details can change — confirm with the program directly.
Who qualifies
- Available to everyone in Indiana; dial 2-1-1, call 1-866-211-9966, or text your zip code to 898-211
You may qualify. The program makes the final decision.
How to apply
- 1
Dial 2-1-1, or 1-866-211-9966, weekdays 8 to 6.
- 2
Or text 898-211 (weekdays 8 to 5), or use the online guided search any hour.
- 3
Give your zip code and a one-sentence version of what you need.
- 4
Write down each referral's name, number, and hours before hanging up.
What the application looks like
Common questions
What are Indiana 211's hours?
Call Monday through Friday, 8 a.m. to 6 p.m., or text 898-211 Monday through Friday, 8 a.m. to 5 p.m. The online search is available any time.
Is it free, and who can use it?
It is free and confidential, and anyone can use it, with no eligibility rules or income standards. Dial 2-1-1 or 1-866-211-9966.
Can 211 pay my rent or utility bill?
No. It refers you to the local agencies and funds that can. Its value is knowing which ones near you have money or open intake right now.
What if my crisis is a mental health emergency?
Call or text 988, the Suicide and Crisis Lifeline, any hour. Keep 2-1-1 for food, housing, and utility help.
Not sure this is the right program for your situation?
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