Kentucky 211
Last updated August 2026
When you do not know which Kentucky program to call, dial 2-1-1. Kentucky 211, run through United Way, connects you to local community services and resources across the state. A live resource specialist matches your situation to programs in a statewide database of partner organizations.
It runs 24 hours a day, 7 days a week, 365 days a year, so help is reachable at any time, including nights, weekends, and holidays. That matters when a crisis does not keep business hours.
The referrals span the hardships that pile up together: food, housing, utilities, mental health, income assistance, employment, legal services, transportation, disaster relief, health, childcare, education, and veterans support.
Texting works when calling is hard. Text your zip code to 898211 to get connected to services near you, which is useful if you would rather not talk on the phone or cannot speak freely where you are.
Prefer to look yourself? Search the resource database online at kentucky211.org, using the interactive map and county-specific portals to find nearby help any hour.
Know what 211 is and is not. It refers; it does not pay bills itself. The value is knowing which local agencies and funds near you have money or open intake right now, which changes month to month. Pair it with kynect.ky.gov for food, cash, and coverage. For a suicidal or mental health crisis, call or text 988, the Suicide and Crisis Lifeline, any hour.
Help available in English and Spanish.
Updated August 2026 Program details can change — confirm with the program directly.
Who qualifies
- Available to everyone in Kentucky; dial 2-1-1, text your zip code to 898211, or search at kentucky211.org
You may qualify. The program makes the final decision.
How to apply
- 1
Dial 2-1-1 from any Kentucky phone, any hour.
- 2
Give your zip code and a one-sentence version of what you need.
- 3
Write down each referral's name, number, and hours before hanging up.
- 4
Or text your zip to 898211, or search kentucky211.org yourself.
What the application looks like
Common questions
Is Kentucky 211 free?
Yes, free and available 24 hours a day, every day of the year. Dial 2-1-1, text your zip to 898211, or search kentucky211.org.
What can 211 help with?
Referrals to food, housing, utilities, mental health, income and employment help, legal services, transportation, childcare, and more.
Can 211 pay my rent or utility bill?
No. It refers you to the local agencies and funds that can. Its value is knowing which ones near you have money or open intake right now.
What if my crisis is a mental health emergency?
Call or text 988, the Suicide and Crisis Lifeline, any hour. Keep 2-1-1 for food, housing, and utility help.
Not sure this is the right program for your situation?
See all Kentucky programs →Free · Private · No account needed