Louisiana 211
Last updated August 2026
When you do not know which Louisiana program to call, dial 2-1-1. Louisiana 211 is a statewide network that connects residents to local and statewide resources for essential needs like food, housing, utilities, and crisis help. Reach it two ways: dial 211 from any phone, or text your zip code to 898-211 to get matched with resources in your area.
It is a genuine statewide system. The service is coordinated by the Louisiana Association of United Ways, stitching regional 211 call centers into one network, so it works whether you are in New Orleans or a rural parish.
Louisiana 211 is a key resource when disaster strikes, helping residents find shelter, food, and recovery help during emergencies, which matters in a state that sees its share of storms. It is worth saving in your phone before you need it.
It runs targeted programs beyond general referrals, including an Opioid Use Disorder texting line, a Kinship Support program for relatives raising children, and Medicaid renewal outreach to help people keep their coverage.
Know what 211 is and is not. It refers; it does not pay bills itself. The value is knowing which local agencies and funds near you have money or open intake right now, which changes month to month.
Pair 211 with the statewide front doors: the LA CAFE portal for SNAP and FITAP, the Medicaid Self-Service Portal for coverage, and louisianalawhelp.org for free legal help. For a suicidal or mental health crisis, call or text 988, the Suicide and Crisis Lifeline, any hour.
Phone 211
Help available in English and Spanish.
Updated August 2026 Program details can change — confirm with the program directly.
Who qualifies
- Available to everyone in Louisiana; dial 2-1-1 or text your zip code to 898211
You may qualify. The program makes the final decision.
How to apply
- 1
Dial 2-1-1 from any Louisiana phone, or text your zip code to 898-211.
- 2
Give your zip code and a one-sentence version of what you need.
- 3
Write down each referral's name, number, and hours.
- 4
Call the referrals quickly, since local funds open and close all the time.
What the application looks like
Common questions
How do I reach Louisiana 211?
Dial 211 from any phone, or text your zip code to 898-211 to get matched with resources in your area.
What can 211 help with?
Referrals for food, housing, utilities, and crisis help, plus targeted programs like an opioid texting line, kinship support, and Medicaid renewal outreach.
Can 211 pay my rent or utility bill?
No. It refers you to the local agencies and funds that can. Its value is knowing which ones near you have money or open intake right now.
What if my crisis is a mental health emergency?
Call or text 988, the Suicide and Crisis Lifeline, any hour. Keep 2-1-1 for food, housing, and utility help.
Not sure this is the right program for your situation?
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