North Dakota 211 (FirstLink)

When you do not know which North Dakota program to call, dial 2-1-1. FirstLink runs 211 across the state, and it is free and confidential. It is open to anyone, 24 hours a day, every day of the year. You can dial 2-1-1 or text your ZIP code to 898-211 from anywhere in the service area.

FirstLink listens, gives support, connects you to resources, and helps in a crisis. Not sure where to turn for food help, rent, or utility help? FirstLink can connect you to food assistance programs, rent and utility help, and other community resources near you.

Its reach is wide. FirstLink covers the entire state of North Dakota and parts of Minnesota. The same team answers the 211 helpline, the 988 Suicide and Crisis Lifeline, and the 898-211 text line.

Know what 211 is and is not. It is an information and referral service. It refers you to local agencies and funds. It is not a benefit you apply for, and it does not pay your bills for you. The value is knowing which local groups near you have money or open intake right now, which changes month to month.

Here is how to use it well. Give your ZIP code and a short version of what you need. Write down each referral's name, number, and hours, then call them quickly since local funds open and close all the time. FirstLink also keeps a searchable online resource directory.

For a suicidal or mental health crisis, call or text 988, the Suicide and Crisis Lifeline, any hour. FirstLink answers 988 locally, and its office line is (701) 293-6462.