SC 211
Last updated August 2026
When you do not know which South Carolina program to call, dial 2-1-1. It is a free, confidential service that connects South Carolinians to health and social services during non-emergency crises and for everyday needs. You can also call 866-892-9211, or text your zip code to 211-211 to get connected to resources.
The phone and text service runs 24 hours a day, 7 days a week, every day of the year, so help is there at any hour. One note: SC 211's email is only monitored on weekdays, so for urgent needs, call or text rather than email.
It connects people to the help that piles up together: food, housing, utilities, and healthcare, anywhere in the state, with no eligibility requirement to call. Give a short version of what is going on, and a specialist points you to programs near you.
You can also help yourself any time. Use SC 211's Search all resources tool online, or browse the resource guides on the website, which is the same information the specialists work from.
Know what 211 is and is not. It refers; it does not pay bills itself. The value is knowing which local agencies and funds near you have money or open intake right now, which changes month to month. It is operated by the United Way Association of South Carolina.
Pair 211 with the statewide front doors: the DSS Benefits Portal for SNAP and cash, apply.scdhhs.gov for Medicaid, and SC Thrive for enrollment help. For a suicidal or mental health crisis, call or text 988, the Suicide and Crisis Lifeline, any hour.
Phone 1-866-892-9211
Help available in English and Spanish.
Updated August 2026 Program details can change — confirm with the program directly.
Who qualifies
- Available to everyone in South Carolina; dial 2-1-1, call 1-866-892-9211, or text HELP or AYUDA to 211-211
You may qualify. The program makes the final decision.
How to apply
- 1
Dial 2-1-1, or 866-892-9211, any hour.
- 2
Or text your zip code to 211-211, or search the resources tool at sc211.org.
- 3
Give your zip code and a one-sentence version of what you need.
- 4
Write down each referral's name, number, and hours before hanging up.
What the application looks like
Common questions
Is SC 211 free?
Yes, free and confidential, 24 hours a day, every day. Dial 2-1-1, call 866-892-9211, or text your zip to 211-211.
Can 211 pay my rent or utility bill?
No. It refers you to the local agencies and funds that can. Its value is knowing which ones near you have money or open intake right now.
Can I search on my own?
Yes. SC 211's Search all resources tool is online at sc211.org, the same information the specialists use.
What if my crisis is a mental health emergency?
Call or text 988, the Suicide and Crisis Lifeline, any hour. Keep 2-1-1 for food, housing, and utility help.
Not sure this is the right program for your situation?
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